IT & computing
How to access IT facilities – and who to go to for help and support.
General information
Your computing facilities, including your email address and Single Sign-On credentials, are created and managed by the University of Oxford's IT Services. The information they use is derived from that submitted by yourself when you applied to the University of Oxford, and is the same information used to generate your University Card. If you do not have a University Card, then you will not have any IT facilities.
IT Services are based at 13 Banbury Road and can be reached by telephone: 01865 612345. Their website is www.it.ox.ac.uk, where you can also log a self-service ticket.
Sometimes, you just need a quick bit of advice or guidance, and this is where the College's IT Staff can be of help.
The IT Staff look after the computers in the Library and IT Suite, the printing facilities, Door Access, Wi-Fi in College and the meal booking system. Please contact us directly if you have issues with any of these facilities: it-help@hmc.ox.ac.uk.
Further details
What is the SSO used for?
Your SSO is used to authenticate your access to email (Nexus), WebLearn (Virtual Learning Environment), Registration Services (managing your electronic identity), and other University systems such as the College’s meal booking system and SOLO (Bodleian Library’s Online Catalogue)
Who creates my SSO?
Creation and ownership of your SSO is managed centrally by the University of Oxford thorough a department called IT Services.
Where can I get help with my SSO?
Contact the college IT Staff during the working week. For out of hours support, please contact IT Services directly via email to help@it.ox.ac.uk or calling 01865 612345.
What is MFA?
The University is implementing multi-factor authentication (MFA) for all Oxford Single Sign-On (SSO) users across the University. This means you will be asked to verify your account using a second factor, such as a code from an app on your phone, text message, or a phone call.
You can verify your account using any of the following methods:
- using the Microsoft authenticator app on your mobile phone
- receiving an SMS on your mobile phone
- requesting a phone call on a landline or mobile phone
- Authy desktop authenticator app
- using a hardware token
For more information on MFA and how to set it up, please check the University's central MFA portal.
Useful links
Emails
During your studies, you will be issued at least one email address, constructed as follows: firstname.lastname@unit.ox.ac.uk
This account is created by the University of Oxford’s IT Services (http://www.it.ox.ac.uk), and is based on information you provided when you submitted your University application form.
Corrections to the spelling of your email address are considered a by-product of corrections to the spelling of your name on your University Card.
Webmail
You can access your emails by visiting: https://outlook.office.com
Please use your Oxford SSO account to log in.
Mailing Lists
Harris Manchester College operates a mailing list for each Common Room. Your University email address must be subscribed to the corresponding list in order for the College to be able to communicate news, details of events, and other important information to you.
Whilst it is mandatory that everyone is subscribed to one of the mailing lists, only a limited number of people are authorised to send messages to everyone.
If you have something you believe is valuable to share with other members of our College, please contact:
Junior Common Room: JCR President or JCR Secretary
Middle Common Room: MCR President or MCR Secretary
Senior Common Room: Bursary Staff, Academic Office Staff
If you believe you are not receiving several emails a day via the mailing lists, it may be your address has not been subscribed. In such instances, please contact the College IT Staff: it-help@hmc.ox.ac.uk
WiFI
Wireless Internet Access in College:
Eduroam
The Cloud
OWL
Students – Please use Eduroam. For this, you will need a Remote Access account (see below).
Academic Visitors – Please use the Eduroam credentials from your home institute. If you do not have Eduroam, you are most welcome to connect to The Cloud. Please be aware: Not all Colleges, Departments or Libraries offer The Cloud. In such Circumstances, you will need to ask for an OWL Visitor account from the person you are visiting.
Conference Guests and others – Please use The Cloud. this is a commercial service from Sky, delivered through University of Oxford infrastructure. connecting is via self-service – you will need to register then can get online instantly without the intervention of the College’s computing staff.
Links
Registering for a Remote Access account: https://register.it.ox.ac.uk
Eduroam Automated Configuration Tool (CAT): https://cat.eduroam.org
The Cloud Registration Page: http://service.thecloud.net
Notes:
In order to download and install the Eduroam Automated Configuration Tool, a working Internet connection is required. If you are already in Oxford, you may connect to OWL (without credentials). No other web pages will work over OWL. Once your device is configured using CAT, disconnect from OWL and join Eduroam. This mostly applies to Windows laptop users. MacBook and smartphone users can connect directly to Eduroam and the device should auto-detect the required settings before prompting you for your SSO username and Remote Access password.
Printing
Print jobs can uploaded here and can be released by tapping your University card against the printers located in the main corridor or in the Library Foyer.
Photocopying
The MFDs allow Students to photocopy, please make yourself familiar with copyright regulations – notices should be attached to each MFD. To commence photocopying, swipe your University Card then choose Copying functions from the touch screen. Photocopying is a chartable service.
Scanning to email
Scanning to email is not a chargeable service, but you still need to swipe your University Card to identify yourself. By doing so, you will also find the from and to email address fields are automatically completed with your University email address.
Charging
Each term, all students are credited £6.00. This is equivalent to 200 single A4 B&W sides. If you use up all your free credit in any given Term, you will need to pay cash (in units of £5.00) to the Bursary Staff, who in turn will submit a job request to the IT Staff. All credit should be applied within one working day (24 hours) – take note of this and do not expect a 5 minute response if you have a submission deadline. Please plan ahead.
Charges
A4 B&W: £0.03 per side
A4 Colour: £0.15 per side
A3 B&W: £0.05 per side
A3 Colour: £0.25 per side
The College has implemented an online meal booking system.
This allows the Catering Staff to more accurately prepare the right amount of food and thus reduce wastage.
You need to sign in for all meals except breakfast so that the kitchen prepares the correct amount of food. The deadline for signing in for a meal is 14:00 the day before.
Dietary needs
Special dietary requirements can usually be catered for, given sufficient notice. If you always sign in with the same dietary requirement e.g. vegetarian, then you can change this to be your default option by logging into the meal booking system, clicking 'About Me' and then 'Edit'.
Guests
The number of guests you can bring to any given meal will vary depending on the type of meal or the event the meal is a part of. The system will advise you accordingly. All your guests’ meals will be charged to you.
Billing
For all billing questions relating to meals, please talk to the Accounts Team.